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The course will benefit:
All managers and supervisors who carry out appraisals.

Purpose:
Correctly handled, the benefits of an appraisal interview to the manager, the individual and the organisation are large. Handled badly, the result could be disaster.

This course will guide appraisers through the process to ensure success.

Course Participants will acquire new knowledge and skills regarding:

The theoretical basis of this subject – and current academic thinking

The structure and techniques best used in appraisals

Preparation by the Appraiser and the Appraisee

Giving positive and negative feedback

Setting objectives

Modules:

Objectives of the appraisal and benefits to the manager, the individual and the organisation

Preparation and Structure - Guidelines

Interview techniques

Feedback - Praise and criticism

Appraising your “team mates” and handling non-performers

Setting objectives

Agreeing an action plan

Counselling methods

Role plays to practice new skills

Duration:
1 day