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Dramatic improvement in business performance is available via Business Process Re-engineering, (BPR) the redesign of business processes and the associated systems and organizational structures.

The business reasons for making such changes could include poor financial performance, external competition, and erosion of market share or emerging market opportunities. BPR is not downsizing, restructuring, reorganization, automation, new technology, etc. It is the examination and change of five components of the business:

Strategy

Processes

Technology

Organization

Culture


Good reengineering projects design and implement solutions that: are customer focused; capitalize on best practices and learning from others; are designed for the future; produce significant bottom-line improvements for the business

The recommended approach for a business process reengineering project includes the following phases:

Project Planning and Launch (team selection, objective setting, scope definition, methodology selection, schedule development, consultant selection, sponsor negotiations, change management planning, and team preparation)

Current State Assessment and Learning from Others (high-level process definition, benchmarking, customer focus groups, employee focus groups, technology assessment)

Solution Design (process design, enabling technology architecture, organizational design, job design)

Business Case Development (cost/benefit analysis, business case preparation, and presentation to key business leaders)

Solution Development (detailed process definition, system requirements writing and system development, training development, implementation planning, operational transition plan, pilots and trials)

Implementation (larger-scale pilots and phased implementation, measurement systems, full implementation)

Continuous Improvement (on-going improvement and measurement of new processes and systems)

Europa specialises in bespoke programmes that transform business performance by the development of managers and people to be able to apply BPR to their sphere of operations.

Please contact us for a brief discussion on how we can assist you and your company